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Methods across 4 design phases
Test
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Junior designer recruitment strategy
Junior designers need to be good in three areas: * Good communicator * Good listener * Good problem solver Junior designers can…
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UX teacher
If stakeholders aren’t understanding the benefits of good UX design, it’s your fault, not theirs! Your UX goal is to help your company become…
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Selling UX to Executives
Five things Executives care about: 1. Increasing revenue. 2. Decreasing cost. 3. Increasing number of new customers. 4. Increase revenue coming from existing…
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Accessibility Analysis
Definition: Checking UI against Web Content Accessibility Guidelines (WCAG). When to use: Test early after UI programming has began. Then test often, regularly throughout…
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Card Sorting
Definition: A technique in which subject experts or ‘users’ are guided in generating a taxonomy. When to use: Designing information architecture (site’s navigation).
Heuristic Analysis
Definition: Inspection method which benchmarks a UI design against 10 design principles. These principles were designed by Jakob Nielsen in the 1990s. When to…
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Hopes and fears
Definition: Two part workshop to create empathy with staff/employees. Part one gets everyone involved working on a project at all levels to submit ‘hopes’ and…
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Pattern Library
Definition: HTML, CSS and JavaScript templates/frameworks. Three types: 1. Developer-centric pattern, focus on quick code production turnover. 2. Designer-centric pattern, emphasise problem solving through…
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Proto-personas
Definition: Proto-personas are like traditional Personas, difference is instead of using marketing data and notes from user interviews we only use Client stakeholders’ experience with…
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Prototypes
Definition: A prototype is an approximation of an experience that allows you to simulate what it is like to use the product or service in…
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Sitemap
Description: A site map is a visual representation of a site’s organisation and how content nodes will relate to one another. Nodes often end up…
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Sketches
Definition: Drawing user interface wireframes or storyboards. When to use: Working in teams to quickly communicate, explore and share ideas across disciplines.
Stakeholder interview
Definition: Meeting involving Stakeholders and a UX designer. When to do Stakeholder interviews: Early on in the project when a solution needs to be chosen….
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Story board
Definition: A story board is a low fidelity hand drawn comic strip. When to use story boards: When everyone involved in your team hasn’t got:…
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Task Analysis
Definition: Capturing and understanding the user’s perspective of their tasks. When to use Task Analysis: Before starting UI designs. When you want to define…
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Task model
Definition: Lean UX simplified version of Task Analysis. A visual representation of the steps users go through and the behaviour they adopt in order to…
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Taxonomies
Definition: Website’s navigation, a tree structure of terms, reflecting the majority of user’s assumptions of: 1. The term an item should be referred too as…
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Usability Test
Definition: Usability testing is a technique used to evaluate a product by testing it on users, it gives direct input on how real users use…
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