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Methods across 4 design phases

UX teacher

  If stakeholders aren’t understanding the benefits of good UX design, it’s your fault, not theirs! Your UX goal is to help your company become…
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Accessibility Analysis

Definition: Checking UI against Web Content Accessibility Guidelines (WCAG).   When to use: Test early after UI programming has began. Then test often, regularly throughout…
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Card Sorting

Definition: A technique in which subject experts or ‘users’ are guided in generating a taxonomy.   When to use: Designing information architecture (site’s navigation).

Hopes and fears

Definition: Two part workshop to create empathy with staff/employees. Part one gets everyone involved working on a project at all levels to submit ‘hopes’ and…
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Pattern Library

Definition: HTML, CSS and JavaScript templates/frameworks.   Three types: 1. Developer-centric pattern, focus on quick code production turnover. 2. Designer-centric pattern, emphasise problem solving through…
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Proto-personas

Definition: Proto-personas are like traditional Personas, difference is instead of using marketing data and notes from user interviews we only use Client stakeholders’ experience with…
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Prototypes

Definition: A prototype is an approximation of an experience that allows you to simulate what it is like to use the product or service in…
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Sitemap

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Sketches

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Stakeholder interview

Definition: Meeting involving Stakeholders and a UX designer. When to do Stakeholder interviews: Early on in the project when a solution needs to be chosen….
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Story board

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Task Analysis

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Task model

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Taxonomies

Definition: Website’s navigation, a tree structure of terms, reflecting the majority of user’s assumptions of: 1. The term an item should be referred too as…
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Usability Test

Definition: Usability testing is a technique used to evaluate a product by testing it on users, it gives direct input on how real users use…
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